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Description
The DiSSCo Helpdesk will be a central place for all questions related to DiSSCo services or access programmes such as the virtual access and transnational access calls in ELViS. As such, it will be integrated with DiSSCo services. The Helpdesk’s first line support is done by CETAF secretariat while second line support goes to selected CETAF/DiSSCo institutions. Third line support goes to developers of services such as Picturae for ELViS. The Helpdesk is using JitBit software.
Version information
The system is used in production with ELViS since 2022.
TRL status
8. Ready to use on a limited scale
Hosted by CETAF, the Consortium of European Taxonomic Facilities and Naturalis Biodiversity Center, Leiden.
DiSSCo & CETAF Helpdesk